25 May 2020
Responding to the pandemic, we have amended our policies to offer maximum flexibility to our guests, with last-minute cancellation, 1-year rescheduling, and up to $500 in gift cards to local restaurants, shops and other local services - as well as super-clean sanitization procedures.
Now our Flexible Cancellation policy allows you to change your reservation up to 48 Hours ahead of your scheduled arrival - you can re-schedule the booking for any time within the following 12 months. This policy is guaranteed for bookings made by May 31, 2020.
Take advantage of our Better Together Escape special running through May. For a 3-night minimum stay, get from $100 up to $500 in Gift Cards to local establishments - and with our Flexible Cancellation protection.
For details see our Better Together Escape page.
Our cleaning standards were already very high we think, but we've upgraded them to ensure that we use only EPA approved disinfectants. We've created sign-off protocols for every step of the cottage sanitization, and the final walk-through has become the final WIPE-through! We're keeping shorter check-in and checkout times to offer more cleaning time - and it's masks and gloves at all times, of course.
We've missed our guests as much as you've missed our community - we think we're all better together, hence the name of our Better Together Escape vacation offer.
The community has pulled together strongly during this time of crisis - we already wrote about the fundraising efforts underway to support local workers. At Homeowner's Collection, we've managed to keep everyone on the payroll, as well as offering full refunds and generous guest policies to accommodate the crisis. It's tough for the business plan, but people helping people are the only way a community thrives.
The Seaside beach is now open with no restrictions, other than the statewide rules to avoid groups of more than 10 people, and to keep six feet apart except for household members.
Meanwhile the Seaside business community is planning a phased reopening beginning May 29 - with an enhanced Seaside Experience and all the best practices to keep you safe, of course. See our Seaside Phased Reopening update on this.